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Third-Party Distribution
LifeWaystores.com continues efforts to filter questionable titles from third-party distributor's list
LifeWaystores.com continues its efforts to ensure that questionable books are filtered out of the massive list of titles available online through its third-party distributor. In fact, the third-party distributor makes 120,000 titles available to LifeWay, while adding sometimes as many as 500 new titles each week. Lifewaystores.com includes only about 85,000 of these titles, having eliminated nearly 30 percent of the books for a variety of reasons, most often because of inappropriate content. In addition, LifeWay filters the titles electronically based on information from publishers and the reputation of authors and publishers for producing biblically based material. Every week, dozens of inappropriate titles are removed successfully. And the electronic filtering and human-review processes are being improved to meet the high volume of new books hitting the Christian retail market.
Even so, no system is perfect, and because we're human and make mistakes, a few inappropriate titles occasionally make it through our filtering system and onto the online list. When we become aware of these titles - often through an email from a customer - we investigate them, and if we confirm them to be inappropriate, we remove them immediately.
We appreciate it when such titles are brought to our attention and we invite our customers to contact us if they discover titles or authors about which they are concerned. Our customers place a high degree of trust in us to provide biblically sound resources. We value that trust and strive to maintain it.
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